FAQ
How long is the storage life of my product?
The shelf life of our products is 18 to 24 months, but if it's out of direct sunlight, and kept in a cool dry place, it should be good for more than that.
Are your products tested on animals?
Absolutely not. At Ecla Skin Care, we care about animals and the environment. We are huge cruelty-free advocates for animals and do not support animal testing.
Are your oils Organic?
Yes all our oils are Organic and 100% Pure natural.
How do I use my Castor oil?
Please download our Free E-book form the EBOOKS & TUTORIALS page above for detailed instructions and recipes.
Where should I store my oil?
All oils should be stored away from direct sunlight, and kept in a cool, dry place. The amber bottle keeps out UV rays, but keeping it away from direct light limits the temperature swings that may impact its longevity. Obviously keep it away from flames, high heat, or children.
Do your products contain sunscreen or SPF?
No.
Can you wear makeup over these products?
Yes.
Are your products gluten-free?
Our products do not contain gluten. However, please consult with a doctor in general before using any product if you have a severe health condition or allergy.
Do you provide international shipping?
Yes, we provide international shipping. Please check
Do your products contain alcohol, sulfates, PABAs, or parabens?
None of our products contain any of these harsh chemicals and we take great pride in that. Our focus is to provide all-natural and organic products, without the use of harsh chemicals.
Can I use your products if pregnant or breastfeeding?
Please consult with your doctor for more information. Some doctors have different opinions and advice when it comes to natural products.
Do you provide a quality guarantee for all the products being sold?
Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!